LEGAL

Compliance

Last Updated: October 11, 2025

Regulatory Compliance Overview

StackRevenue is committed to operating in full compliance with all applicable laws and regulations governing telemarketing, consumer protection, and data privacy.

Compliance Standards

TCPA Compliance

  • Prior express written consent obtained before calling
  • Maintained Do-Not-Call list compliance
  • Call time restrictions (8am-9pm local time)
  • Automated dialing system compliance
  • Clear identification and opt-out mechanisms

PECR Compliance (UK)

  • Consent-based marketing communications
  • Telephone Preference Service (TPS) screening
  • Corporate Telephone Preference Service (CTPS) screening
  • Opt-out mechanisms in all communications
  • Proper caller identification

GDPR Compliance

  • Lawful basis for data processing
  • Data minimization principles
  • Right to access, rectification, and erasure
  • Data protection impact assessments
  • EU-US data transfer safeguards

CCPA Compliance

  • Consumer right to know data collected
  • Right to deletion of personal information
  • Opt-out of data sales
  • Non-discrimination for exercising rights
  • Privacy notice requirements

Partner Compliance Requirements

Licensing & Insurance

  • • Valid business licenses for operating jurisdiction
  • • Professional liability insurance coverage
  • • Trade-specific certifications where required
  • • Compliance with local contractor requirements

Service Standards

  • • Professional conduct and customer service
  • • Quality workmanship standards
  • • Transparent pricing and billing
  • • Proper permits and regulatory compliance

Data Security

We maintain industry-standard security measures:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Incident response and breach notification procedures
  • Employee security training and background checks

Call Recording & Monitoring

We record and monitor calls for quality assurance and compliance purposes:

  • Clear disclosure of recording at call initiation
  • Compliance with one-party and two-party consent laws
  • Secure storage of call recordings
  • Retention periods in accordance with legal requirements
  • Quality monitoring for training and improvement

Anti-Discrimination Policy

StackRevenue is committed to equal opportunity and prohibits discrimination based on:

  • Race, color, or national origin
  • Religion or creed
  • Sex, gender identity, or sexual orientation
  • Age or disability status
  • Veteran or military status
  • Any other protected characteristic

Consumer Protection

  • • Transparent pricing and service terms
  • • No hidden fees or surprise charges
  • • Clear cancellation and refund policies
  • • Accessible customer support channels
  • • Complaint resolution procedures
  • • Protection against fraudulent practices

Ongoing Compliance Monitoring

We maintain active compliance programs including:

  • Regular compliance audits and assessments
  • Employee training on regulatory requirements
  • Legal counsel review of policies and procedures
  • Monitoring of regulatory changes and updates
  • Third-party compliance verification

Reporting Concerns

If you have concerns about compliance or wish to report a violation:

StackRevenue Compliance Team

1-555-STACK-REV

Email: compliance@stackrevenue.com

Reports can be made anonymously. We prohibit retaliation against anyone who reports compliance concerns in good faith.

Certifications & Memberships

ISO 27001 Certified

Information Security Management

SOC 2 Type II Compliant

Security, Availability, Confidentiality

Better Business Bureau Member

A+ Rating

Trade Association Member

Industry Best Practices